FREQUENTLY ASKED QUESTIONS
The NFL Experience: Cape Town is open on Saturday, 16 September at 11:00 and closes 18:00
The event will be held at CAPE TOWN INTERNATIONAL CONVENTION CENTRE (CTICC).
Fans attending the NFL Experience: Cape Town will be able to test their skills through interactive NFL football and NFL Flag activities, learn more about the history of the League, sample American cuisine and see authentic NFL merchandise.
Fans will also be able to check out the Vince Lombardi Trophy – awarded to Super Bowl winners each season – as well as activations featuring Madden NFL 24, Pro Era, Wilson footballs, authentic player jerseys from Mitchell & Ness and apparel from Kingdom & Co.
Attendees will be able to meet and greet with Osi Umenyiora, the former New York Giants defensive end and two-time Super Bowl winner, South Africa’s own NFL Legend Gary Anderson and NFL veteran Kenny Stills.
Yes, attendees will be able to purchase American cuisine onsite. Attendees will also be able to purchase beverages onsite.
Yes, attendees will be able to pay for food and beverages as well as any further purchases with card and cash onsite.
For merchandise however please note that this is a cashless service. No cash will be accepted at the merchandise stand inside the hall.
Yes, fans may take photos onsite at the event.
Attendees will have to pass through security scanners and metal detectors prior to entry.
There is not a bag policy. There are no restrictions on types of bags you may bring into the event. All bags must be checked before entry.
To obtain a ticket, you must complete the sign-up process on our website (https://nflfanexperience.co.za/). Once completed, you’ll be emailed a QR code ticket. If you’re looking to claim more than one ticket, each ticket requires a separate sign-up form to be completed. Each ticket admits only 1 person to the NFL Experience.
Tickets are free and can be accessed via our official website: https://nflfanexperience.co.za/. You will need to complete the registration form and your QR code ticket will be emailed to you.
Please check your spam or junk folder first. If you still can’t locate your ticket, contact us at info@nflfanexperience.co.za, and we’ll assist you promptly.
If you encounter issues during the sign-up process, please email info@nflfanexperience.co.za, and our support team will assist you.
If you lose your ticket, simply contact info@nflfanexperience.co.za and we can assist you.
Tickets are non-transferable. Each attendee must sign up individually to receive their ticket.
For minors, please choose the ‘minor’ option during sign-up. You’ll need to provide parent or guardian information to process tickets for children or minors. We recommend also using the parent’s or guardian’s email address. This applies to all minors including small children, babies and newborns.
Minors are welcome, but must have a ticket processed with parent or guardian information. We recommend also using the parent’s or guardian’s email address. This applies to all minors including small children, babies and newborns.
Yes, CTICC is equipped to accommodate all guests. If you have specific needs, please let us know in advance by emailing info@nflfanexperience.co.za, so we can ensure a comfortable experience for you.
Yes, parking is available at CTICC, with parking bays available in P3 and P5 Parking. Directions on how to access each parking bay can be found here: https://www.cticc.co.za/visitor-parking-and-fees/. We recommend arriving early to secure a spot.
The NFL Viewing Party, in collaboration with ESPN Africa, will take place on Sunday, 17 September at 17:00, at the V&A Waterfront Amphitheatre.
The event will fuse together entertainment from NFL Legends and local South African personalities with a live viewing of a game from week two of the NFL season. Fans in attendance will also have the chance to play games, win prizes and exciting giveaways.
Tickets are not required for the event.